Citizen's Charter
The main objective of the exercise to issue the Citizen's
Charter of an organisation is to improve the quality of public
services. This is done by letting people know the mandate of the
concerned Department/ Organisation, how one can get in touch
with its officials, what to expect by way of services and how to
seek a remedy if something goes wrong. The Citizen's Charter
does not by itself create new legal rights, but it surely helps
in enforcing existing rights.
This web page provides the details
of Citizen's Charter of various Departments/ Organistions of the
Chandigarh Administration.
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